Welcome to the Sicmat Customer Support
Our customer service team provides a highly trained staff for prompt solutions to keep your machines performing to their potential.
Benefits:
 | Higher machine "uptime"
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| Worldwide support network |
| 365 days coverage
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| Customized service for solving the most complex troubles |
| We offer: | Support for all technical enquiries | | Preferential treatment in emergency situations | | Availability beyond usual office time | | Support for problem solving on machines no longer available on the market | | Possibility of a personal contact to handle your questions | | Wherever available, technical support and troubleshooting via data line |
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Contact our engineers by phone or e-mail or fill out the "Support Request Form".
Further Resource:
We suggest you to always read the section containing our instruction books and FAQ (constantly updated); you will find quick solutions to your most common troubles.
- Download the intruction books in Pdf format
- Request a programmed preventive maintenance or a spare part
E-mail
E-mail support is available for questions or troubles regarding the running of our installed machines.
We’ll reply to your given E-mail address within 24 hours.
service@sicmat.it
Customer Support
Tel: +39 011 966 73 98 Line 1
Tel: +39 011 966 73 40 Line 2
Tel: +39 011 966 73 73 Line 3
Tel: +39 011 966 73 44 Line 4
Office hours: Monday to Friday 7.30 am to 12.00 noon and 1.00 to 5.30 pm (Italy time - GMT + 01)
Fax: +39 011 96 71 823
Out of business time you can also contact us using the below message box or leaving a phone message.
Display the phone numbers of our agents and distributors worldwide.
